If shoplifting accounts as the second biggest retail loss area how do you combat it?
Training, Training and still more Training. If you are not training your employees how to prevent shoplifting you will never, ever succeed as a retailer. The key is the type of training. Do not put the main focus on apprehending the shoplifter.
Although this is important prevention is more profitable and will reduce retail loss in this area.
This prevention training involves the actual approach to a suspected shoplifter. It is easy and can be entertaining as you drive the shoplifter crazy and send them down the street to your competitor who is doing nothing but watching their profits walk out the door. The approach is simple and varied by each situation. Every store employee must be trained in this method, which should be made a job duty. Do this and you will decrease your shoplifting losses. You do not need to be a loss prevention or security expert to approach a suspected shoplifter.
Loss Prevention Systems has shoplifting training programs that are proven and effective. Don’t be the guy down the street that is watching their profits drain away.
Want more? Contact us at retail loss or call 1.866.914.2567